Terms of service

Terms of Service

Welcome to VireLuxe. These Terms of Service explain the rules and conditions for using our website and purchasing products from our store.

By visiting our website or placing an order, you agree to these Terms of Service. Please read them carefully before making a purchase.

Store Information

Store Name: VireLuxe
Website: https://vireluxe.shop
Email: support@vireluxe.shop
Phone: +1 832-252-1341
Address: 1540 Ebro Cir, Salinas, CA 93906, United States

Use of Our Website

You agree to use our website only for lawful purposes. You may not use our website in a way that may damage, disable, or interfere with the website, checkout process, or customer experience.

Product Information

We make reasonable efforts to display accurate product information, including descriptions, prices, images, features, sizes, and availability. However, product details such as color, packaging, accessories, dimensions, or design may vary slightly due to manufacturer updates, screen settings, or product improvements.

Customers are responsible for reviewing product descriptions, specifications, dimensions, recommended age, safety notes, package contents, and usage instructions before placing an order.

Product Categories

VireLuxe offers products including but not limited to Kids Ride-on Cars, RC Cars & Trucks, Playhouses, Swimming Pools, and other family recreation products.

Orders

When you place an order on our website, you agree that all information provided is accurate and complete. After placing an order, you will receive an order confirmation email at the email address used during checkout.

An order confirmation does not guarantee final acceptance of the order. We reserve the right to review, cancel, or refund an order if the product is unavailable, payment cannot be verified, the address is incomplete, or the order appears suspicious or fraudulent.

Pricing & Availability

All prices are displayed in U.S. dollars unless otherwise stated. Product prices, promotions, discounts, and availability may change without notice before an order is placed.

If an error occurs in pricing or product information, we reserve the right to correct the error and cancel or refund affected orders if necessary.

Payment

Available payment methods are shown at checkout. Payments are processed through secure third-party payment providers. VireLuxe does not store your full credit card or debit card information on our website.

For more details, please review our Payment Policy.

Shipping

Our estimated delivery time is 10–12 business days after order confirmation. Orders over $50 qualify for free shipping.

Delivery times are estimates and may vary due to carrier delays, weather, holidays, high order volume, or other circumstances outside our control.

For more details, please review our Shipping Policy.

Returns & Refunds

Eligible products may be returned within 14 days of delivery. Items must be unused, undamaged, and returned with original packaging and accessories where applicable.

For complete details, please review our Return & Refund Policy.

Customer Responsibilities

Customers are responsible for providing accurate billing, shipping, and contact information. Customers are also responsible for reviewing product details, safety instructions, recommended age, product dimensions, setup instructions, and usage guidelines before purchase and use.

Product Safety

Some products, including Kids Ride-on Cars, RC Cars & Trucks, Playhouses, and Swimming Pools, may require adult supervision, safe setup, proper assembly, charging care, maintenance, and responsible use.

Customers must follow all safety instructions, product warnings, age recommendations, weight limits, and usage guidelines included with the product.

Limitation of Liability

VireLuxe is not responsible for damages, injuries, losses, or issues caused by misuse, improper assembly, improper installation, unsafe handling, lack of supervision, failure to follow product instructions, or use of products outside their intended purpose.

Third-Party Services

Our website may use third-party services such as payment processors, shipping carriers, tracking services, website tools, and customer support tools. These services may have their own terms and policies.

Intellectual Property

All website content, including text, layout, design elements, images, and branding, is used for the operation of VireLuxe. You may not copy, reproduce, or misuse our website content without permission.